Refund policy

Refund Policy

Eligible for Returns and Refunds

We accept returns and refunds only in the following cases:

Defective products

Incorrect items shipped

Products with serious defects

Please contact us within 7 days of receiving the product.

Non-Returnable Items

Requests made 8 days or more after delivery

Returns due to customer preference (e.g., size or image differences)

Opened or used items

Refund Method

Refunds will be issued to the original credit card or via bank transfer after the returned item is received.

Contact:wao.bi.jp@gmail.com