Shipping policy

Domestic Shipping (Japan)

We offer shipping throughout Japan.

Please note that additional fees may apply, or delivery may not be available, for certain remote islands.

Shipping Carriers

Yamato Transport, Japan Post, or Sagawa Express

Carrier selection is not available.

Processing Time

Orders are typically shipped within 2–5 business days after order confirmation.

Delays may occur during peak seasons or due to weather conditions.

Shipping Fees (Domestic)

Flat rate: ¥1,500 (tax included) nationwide

Additional charges may apply for remote islands or certain regions.

Free Shipping

Domestic shipping is free for orders totaling ¥70,000 (tax included) or more.

International Shipping

We offer international shipping outside of Japan.

Shipping areas, methods, fees, and estimated delivery times vary depending on the destination country or region and current shipping conditions.

In some cases, we may contact you individually regarding your order from wao.bi.jp@gmail.com

Any customs duties, import taxes, or clearance fees incurred are the responsibility of the customer.

Please note that, due to import regulations in certain countries, we may be unable to ship to some destinations.

International Shipping Inquiries

wao.bi.jp@gmail.com